Support

Check that location access is set to While Using or Always in iOS Settings, then close and reopen OffroadPal. GPS also takes longer to lock the first time you use it somewhere new, especially between tall dunes. If it still will not lock after a minute in open sky, email us and say which phone you are on.

Download your area before you leave, while you still have signal. Once an area is downloaded, the map, your spots and your live position keep working with no signal at all. A blank map almost always means the area was never downloaded, or it was downloaded for somewhere else.

In the app: Profile, then Delete account. That removes your account and the data attached to it, and it cannot be undone. If you no longer have the app installed you do not need to reinstall it — email support@offroadpal.app from the address you signed up with, subject "Delete my account". The full list of what is deleted and what is kept is on the account deletion page.

Delete your account and data →

Tap Report on any photo, or open the person’s profile and choose Report or Block. Reported photos are hidden automatically once two different people report them, and blocking works both ways. You can also email us if you would rather not do it in the app.

Both, today, as test builds: the iPhone version installs through TestFlight, and the Android version through the Google Play test — the buttons above walk you through each. The App Store release follows.

Yes. The map, beginner spots near you, your first offline area, the SOS location-sharing button, convoy mode and the skill ladder are all free. There is an optional Pro tier for drivers who want more, and you never have to pay to take your first desert drive.

Please tell us. Local knowledge is what keeps the guides accurate, and access to spots does change. Include the spot, what has changed, and how you know.